PRIVACY POLICY
PRIVACY POLICY - LOG
LOG (“we”, “our”, “us”) respects your privacy. This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.logcloth.com.
Information We Collect
When you purchase or attempt to purchase, we collect:
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Name
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Billing & shipping address
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Phone number
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Email
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Payment details (secured via payment gateway)
How We Use Your Information
We use your information to:
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Process orders
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Deliver products
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Communicate order updates
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Send offers (only if you opt-in)
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Prevent fraud
Data Security
All transactions are secured and encrypted via certified payment gateways. We do not store card details.
Sharing of Information
We only share information with logistics partners and payment gateways strictly to complete your order.
Your Rights
You may request access, correction, or deletion of your data anytime by emailing:
sahajpatel233@gmail.com
SHIPPING POLICY – LOG
Shipping Coverage
We currently ship across India.
Shipping Time
Orders are processed within 24–48 hours.
Delivery takes 3–7 working days depending on location.
Shipping Charges
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First order: FREE SHIPPING
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Regular orders: Shipping fee calculated at checkout.
Order Tracking
Tracking details are shared via SMS & email after dispatch.
RETURN & REFUND POLICY – LOG
We want you to love what you wear.
Return Window
You can request a return within 7 days of delivery.
Return Conditions
Product must be:
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Unworn
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Unwashed
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With original tags & packaging
Non-Returnable Items
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Discounted / clearance items
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Used or damaged products
Refund Process
Once your return is approved and received:
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Refund will be processed within 5–7 working days
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Amount will be credited to your original payment method.
How to Request Return
Email us at:
sahajpatel233@gmail.com
with your Order ID & reason for return.